New! Microsoft Certified Desktop Support Technician (MCDST)

November 8, 2010 by · Comments Off on New! Microsoft Certified Desktop Support Technician (MCDST)
Filed under: MCDST, Microsoft 

A Microsoft Certified Desktop Support Technician (MCDST) certification helps enable IT professionals to demonstrate technical and customer service skills in troubleshooting hardware and software operation issues in Microsoft Windows environments.

Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This certification proves your ability to successfully troubleshoot desktop environments that run on the Windows operating system. It also shows that you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.

By earning the Microsoft Certified Desktop Support Technician (MCDST) certification, you can help validate the unique set of skills required to succeed in a variety of job roles, such as help desk technician, customer support representative, computer support specialist, technical support representative, and technical support specialist. 

Required exams(This exam retires on March 31, 2011 )

  1. Supporting Users and Troubleshooting a Windows XP Operating System (Exam 70-271)
  2. Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System (Exam 70-272)

New! Microsoft Certifications

November 4, 2010 by · Comments Off on New! Microsoft Certifications
Filed under: Excel, MCA, MCDST, MCITP, MCLC, MCPD, MCSA, MCSD, MCSE, MCT, MCTS, Microsoft, MOS, Outlook, PowerPoint, Project, Word 

Microsoft Certifications are available for most Microsoft technologies and skill levels from students to business workers to IT professionals, developers, technology trainers, and system architects. Achieving a Microsoft Certification helps provide you with up-to-date, relevant skills that can help lead to a more fulfilling career, while giving you access to valuable Microsoft Certification Program benefits.

These benefits include access to the Microsoft Certification Program (MCP) member site or the Microsoft Office Specialist (MOS) member site, and access to a vast, global network of other certified professionals.

Which Microsoft certification track you choose to take depends of course on the career path you wish to take, so by clicking on the links below you can find out more information on the various Microsoft certifications that are available, as well as comprehensive listings of free studying material to help you gain Microsoft credentials.

IT professional

Microsoft Certified Technology Specialist,(MCTS)
Microsoft Certified IT Professional (MCITP)
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Database Administrator (MCDBA)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Technology Associate (MTA)

Microsoft Certified Technology Specialist for Microsoft Dynamics
Microsoft Certified IT Professional for Microsoft Dynamics


Microsoft Certified Professional Developer (MCPD)
Microsoft Certified Application Developer (MCAD)
Microsoft Certified Solution Developer (MCSD)
Microsoft Technology Associate (MTA)

Advanced certifications

Microsoft Certified Master
Microsoft Certified Architect

Home and office user

Microsoft Office Specialist(MOS,Word\Excel\Outlook\PowerPoint\Project)


Microsoft Certified Trainer (MCT)
Microsoft Certified Learning Consultant (MCLC)